Effective Communication & Conflict Management Skills
Course
Introduction
An in-house training designed to help you build stronger interpersonal relationships, reduce misunderstandings, and handle disagreements constructively. The training comprises lectures, workshops as well as group activities conducted by a HRD Corp Accredited trainer.
What
will you learn?
- Understand what makes up effective communication skills
- Develop good communication skills between organization, staffs and customers
- Recognize the challenges in communication and managing conflict
- and many more
Who
should attend ?
- Team Leaders
- Supervisors
- Those responsible in managing staff
What
do we offer?
- Certificate of attendance (E-cert)
- Comprehensive notes